Terms of service
OVERVIEW
Welcome to VEORAS. The terms “we”, “us” and “our” refer to VEORAS. VEORAS operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”).
VEORAS is operated by Guangzhou Ai Wa Network Technology Co., Ltd. and powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.
By visiting, accessing, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To access or use the Services, including browsing our website or purchasing products, you may be asked to provide certain information such as your email address, billing information, shipping address, and payment details. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, actual colors and product appearance may vary depending on your device settings and display configuration.
All product descriptions, pricing, and availability are subject to change without notice at our sole discretion. We reserve the right to discontinue any product or limit quantities available for purchase.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. VEORAS reserves the right to accept, decline, or cancel any order at our discretion.
Orders are only confirmed after payment has been successfully processed and an order confirmation has been issued.
Please review your order carefully before submitting, as cancellation requests may not be possible once an order has entered processing.
Purchases are subject to our Returns & Exchanges Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
All prices displayed on the website are shown in the applicable selected currency for reference purposes only. Final checkout and payment processing are completed in US Dollars (USD).
Prices do not include taxes, customs duties, import fees, or shipping charges unless otherwise stated.
You agree to provide current, complete, and accurate billing and payment information for all purchases made through the Services.
SECTION 5 - SHIPPING AND DELIVERY
While we strive to deliver orders within the estimated timeframe, shipping and delivery delays may occasionally occur due to carrier disruptions, customs processing, weather conditions, or events outside our control.
All shipping and delivery timeframes are estimates only and are not guaranteed.
Once an order has been transferred to the shipping carrier, risk of loss and title for purchased products pass to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to trademarks, logos, product images, graphics, text, designs, videos, and other materials, are owned by VEORAS or its licensors and are protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or otherwise use any content from the Services without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor or control.
Your use of such tools is entirely at your own risk and subject to the terms provided by the relevant third-party providers.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or platforms. VEORAS is not responsible for the content, accuracy, or practices of any third-party websites.
Accessing third-party websites is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
VEORAS is powered by Shopify, which enables us to provide the Services to you. However, all purchases made through our website are completed directly with VEORAS.
Shopify is not responsible for any aspect of transactions, products, shipping, returns, or customer service provided by VEORAS.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, certain information may also be processed by Shopify in accordance with Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, comments, or other feedback to us, you grant VEORAS the right to use, reproduce, publish, and display such content for business and promotional purposes.
You agree that your feedback will not violate any rights of third parties or contain unlawful, offensive, or misleading material.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
VEORAS reserves the right to correct such errors and to update or cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful or unauthorized purpose.
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code or harmful software
- Attempt to interfere with the security or functionality of the Services
- Use automated systems or scraping tools without authorization
VEORAS reserves the right to terminate access to the Services for violations of these Terms.
SECTION 14 - TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.
Any obligations or liabilities incurred prior to termination shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are offered “as is” and “as available” without warranties of any kind, either express or implied.
VEORAS does not guarantee uninterrupted, secure, or error-free access to the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, VEORAS and its affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless VEORAS, its affiliates, employees, service providers, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on the website, constitute the entire agreement between you and VEORAS regarding the use of the Services.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.
Your continued use of the Services after any changes constitutes acceptance of the updated Terms.
SECTION 22 - CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
VEORAS
Guangzhou Ai Wa Network Technology Co., Ltd.
Rm A0145, Guangzhou N. Rd, Xiongzhou Tonghe Plaza, Baiyun District, Guangzhou of Guangdong, 510515, China
Email: care@veoras.com
Phone: +86-198 6036 5563