Privacy Policy

Last updated: June 6, 2026

VEORAS operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”).

VEORAS is operated by Guangzhou Ai Wa Network Technology Co., Ltd. and powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

  • Depending on how you interact with the Services, we may collect the following categories of personal information:
  • Contact details, including your name, billing address, shipping address, phone number, and email address
  • Payment information, including payment method details and transaction confirmations
  • Account information, including your preferences and settings
  • Transaction information, including purchases, returns, exchanges, wishlist items, and browsing activity
  • Communications with us, including customer support inquiries
  • Device and browser information, including IP address and identifiers
  • Usage information regarding how you interact with the Services

How We Collect Your Information

We may collect personal information from:

  • Information you provide directly to us when placing an order, contacting us, or using the Services
  • Automated technologies such as cookies and analytics tools
  • Service providers and partners who help operate our store and services
  • Third-party platforms or payment providers

How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Improve and personalize your shopping experience
  • Send transactional or promotional communications
  • Process returns, exchanges, and refunds
  • Prevent fraud, unauthorized activity, or security risks
  • Comply with legal obligations and enforce our policies

How We Share Your Information

We may share your personal information with trusted third parties that support our business operations, including:

  • Shopify and related e-commerce service providers
  • Payment processors and financial service providers
  • Shipping, fulfillment, and logistics partners
  • Analytics, advertising, and marketing providers
  • Legal authorities when required by law

These third parties process information in accordance with their own privacy policies and applicable laws.

Relationship with Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer products and services securely.

To learn more about how Shopify processes personal information, please visit Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic, personalize content, and provide advertising services.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Services.

Third-Party Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

Children's Privacy

The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.

Security and Retention

We implement reasonable security measures designed to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction or deletion
  • The right to withdraw consent where applicable
  • The right to opt out of marketing communications
  • The right to object to certain processing activities
  • To exercise any of these rights, please contact us using the information below.

You may also unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or would like to exercise any of your privacy rights, please contact us using the details below:

Company: Guangzhou Ai Wa Network Technology Co., Ltd.
Address: Rm A0145, Guangzhou N. Rd, Xiongzhou Tonghe Plaza, Baiyun District, Guangzhou of Guangdong, 510515, China
Email: care@veoras.com
Phone: +86-198 6036 5563